Legal

Cookie Policy

Two cookies, both needed to keep you signed in. No advertising cookies, no analytics, no trackers — which is why you have never seen a consent banner here. The full list is below, named.

Last updated 26 July 2026

What a cookie is

A cookie is a small text file a site asks your browser to keep. On the next page you visit, the browser hands it back, which is how a site remembers that you signed in a moment ago rather than treating you as a stranger on every click.

Sites also use similar tools — local storage, session storage — that work the same way from your point of view. Where this page says “cookie”, it covers those too.

Our position on cookies

Razeliya sets two cookies. Both are strictly necessary: without them you cannot stay signed in, and without a signed-in account there is no FitKey, no cart and no order history.

We do not set advertising cookies. We do not run third-party analytics or tracking pixels. We do not sell or share what you browse with anyone. There is no consent banner here because there is nothing to consent to: the Digital Personal Data Protection Act 2023 asks for consent before personal data is processed for a new purpose, and keeping you signed in is the purpose you already came for.

The cookies we set

The full list. Both are HttpOnly and Secure, which means JavaScript on the page cannot read them and they only ever travel over HTTPS.

Name	Purpose	Expires
raz_session_id	Keeps you signed in and ties your cart, wishlist and FitKey to your account.	30 days, or when you sign out
raz_desk_session	Staff only. Holds a team member’s own session while they view an account to answer a support request.	When the desk session ends

Third-party cookies

Two moments in a visit hand you to somebody else, and each brings its own cookies that we neither set nor read.

Paying — the payment provider’s page sets cookies to run the transaction and its fraud checks. Its own policy governs them.
Signing in with Google — Google sets cookies as part of authenticating you, under Google’s policy rather than ours.

Turning them off

Every browser lets you block or delete cookies, usually under Settings → Privacy. Chrome, Safari, Firefox and Edge each publish step-by-step instructions.

Be aware of the trade: block our session cookie and you cannot sign in, which means no cart, no checkout and no FitKey. Browsing the collection still works perfectly well without it.

Deleting cookies signs you out of every device. Nothing on your account is lost — you sign in again and it is all there.

Do Not Track and Global Privacy Control

Both signals ask sites to stop tracking you across the web. We have nothing to switch off: there is no cross-site tracking here to begin with, so we honour them by default rather than by responding to them.

Changes to this page

Add a cookie and we add it to the table above, with the date at the top updated. If we ever introduce a cookie that is not strictly necessary, we will ask for your consent before setting it — that is the law, and it is also how we would want to be treated.

Questions go to hello@razeliya.com. For the wider picture on what we collect and why, read the Privacy Policy.

Questions about this document? Write to hello@razeliya.com, or open a support request from your account and we’ll answer there.